911 Behind the Mic with Brad England ep209

911 emergency dispatchers often are the first people contacted when emergency assistance is needed.  They’re responsible for determining the nature of the calls they receive, as well as the location of the callers. They also are responsible for monitoring the location of emergency service personnel in their assigned territory. Using this information, 911 emergency dispatchers direct the appropriate type and number of emergency service units to emergency scenes. 911 emergency dispatchers must maintain communication with the dispatched units to monitor their response, in addition to maintaining communication with callers to monitor emergency situations and give first-aid instructions if necessary.

Dispatcher Stress

A May 2012 study, conducted by researchers at Northern Illinois University (NIU), linking on-the-job training exposure to trauma, placed dispatchers at risk for developing symptoms of post-traumatic stress disorder (PTSD).

The study was published in the Journal of Traumatic Stress.

“We found that dispatchers report significant emotional distress related to handling duty-related calls, and this type of distress is associated with increased risk for developing PTSD or PTSD symptoms,” said NIU Psychology Professor Michelle Lilly, one of the authors of the study.

Iam911

The #IAM911 movement is an effort to assist in the reclassification of public safety telecommunicators from “clerical” to “protective.”  But its much more than that.  It’s a movement that brings light to the job of 911 call takers and dispatchers who were previously all but forgotten about.

911 centers are the first line of communication with and for emergency service workers and their fields. If not for  the central hub of communications and good direction from a dispatch ‘traffic cop’, the rest of us could not do our jobs as efficiently if at all in some cases.



Coroners, Medical Examiner Investigators, Police, and Forensic students. This hybrid course looks at death investigation from a combined perspective of law enforcement and medicolegal death investigations.

MLDI online Academy is a Nationally Accredited online training designed to teach all aspects of death investigation and scene management. Unlike any other coroner training today,  this course offers a blended learning style combining online self-paced video training, along with opportunities for live interaction with instructors several times throughout the program, and a unique private Facebook group open only to students of Coroner School™ where everyone can interact and ask questions.

MLDI online Academy is a six-week guided course with certified instructors. However, at the end of the six weeks, you still have access to all videos, downloadable material, and the private Facebook group. You can return to the online school anytime to finish up the courses or as a refresher in certain topic areas.


Medicolegal Death Investigation Scene Kit

This exclusive first of its kind Medicolegal Death Investigation (MLDI) kit contains all the items you need to document and collect evidence from the most important piece of evidence at any death scene – The Body. Designed for Coroners, Medical Examiner Investigators, and anyone responsible to investigate and process a death.

This kit is equipped to collect fragile evidence such as DNA and fibers, take post-mortem temperatures, document the scene through photography and sketching, as well as properly collect transport, and store material evidence.

This MLDI Kit can be used in large agencies for multiple MDI’s or one single kit for smaller agencies. Packaged in a sturdy Pelican carry case with custom dividers and a pocketed pouch system. Built strong to withstand the demands from scene to scene.

Click HERE for more information


The Death Investigation Training Academy was founded to play an integral role in the death investigation community.  The need for quality accredited training is in short supply and high demand. Using a combination of classroom training, live on site scenario exercises,  and web-based training, the Death Investigation Training Academy is filling the need of 21st-century investigators.


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